Privacy Policy

Effective Date: 03/05/2026

At Drive Transport ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, share, and protect your data, with a specific focus on our SMS and text messaging practices.

1. Information We Collect

We may collect the following types of personal information when you interact with our website, request our services, or communicate with us:

  • Contact Information: Name, phone number, email address, and physical address.
  • Service Details: Pick-up and drop-off locations, transport scheduling details, and payment information.
  • Communication Records: Copies of emails, text messages, and call logs between you and Drive Transport.
  • Technical Data: IP address, browser type, and interaction data when you visit our website.

2. How We Use Your Information

We use the information we collect to:

  • Provide, schedule, and manage your transport services.
  • Communicate with you regarding updates, delays, or changes to your service.
  • Process payments and billing.
  • Send administrative and support messages.
  • Send promotional offers or marketing communications (only if you have explicitly opted in).

3. SMS and Text Messaging Policy

By providing your mobile phone number, you consent to receive text messages from Drive Transport regarding your quotes, service updates, and account information.

  • Opt-In: We will only send you SMS messages if you have explicitly provided your phone number and consented to receive communications from us.
  • Message Frequency: Message frequency varies based on your requested services and interactions with us.
  • Rates: Standard message and data rates may apply depending on your mobile carrier plan.
  • Support: If you need assistance with our text messages, reply HELP to any text message you receive from us, or contact us directly at [Insert Phone Number/Email].

4. Opt-Out and Unsubscribe Procedures

You have the right to withdraw your consent to receive communications from us at any time.

  • To Opt-Out of SMS/Text Messages: Reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message you receive from Drive Transport. After texting one of these keywords, you will receive a final confirmation message acknowledging your opt-out, and we will cease sending you SMS messages immediately.
  • To Opt-Out of Emails: Click the "Unsubscribe" link located at the bottom of any marketing or promotional email we send.
  • Exceptions: Please note that even if you opt out of marketing messages, we may still send you critical transactional messages related to an active transport service or billing matter.

5. Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our business (e.g., dispatch software, payment processors). These providers are contractually obligated to keep your information confidential.
  • Legal Requirements: If required by law, subpoena, or to protect the rights, property, or safety of Drive Transport, our customers, or others.
  • SMS Consent: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are strictly confidential and will not be shared with any third parties.

6. Data Security

We implement reasonable industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new "Effective Date."

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:

Drive Transport

  • Email: info@drivetransport.net
  • Phone: 215.395.8895